Privacy Policy
Effective Date: September 1st, 2024
Welcome to CareDriven (the "App"). We are committed to protecting your privacy and ensuring a safe and secure experience while using our App. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our App. Please read this policy carefully.
1. Information We Collect
We may collect and process the following types of information:
- Personal Information: This includes information that identifies you personally, such as your name, email address, and phone number.
- Location Data: If you are a driver using our App, we collect location information from your device when you are online or performing a ride. This data helps us provide ride tracking and location-based services and improve the overall user experience.
- Usage Data: Information about how you use the App, including your IP address, device information, operating system, and browsing behavior.
- Device Information: Information about the device you use to access the App, such as device ID, model, and operating system version.
2. How We Use Your Information
We use your information for the following purposes:
- To Provide and Improve the App: To deliver the features and services you request, including ride tracking and location-based services, and to improve our App’s functionality.
- To Communicate with You: To send you updates, notifications, and other information related to the App.
- To Analyze Usage: To understand how users interact with the App and to enhance user experience.
- To Comply with Legal Obligations: To meet legal, regulatory, and compliance requirements.
3. How We Share Your Information
We do not sell or rent your personal information to third parties. We may share your information in the following situations:
- With Service Providers: We may share information with third-party service providers who assist us in operating the App, such as analytics providers, mapping services, or payment processors.
- For Legal Reasons: We may disclose your information if required by law or to respond to legal processes, enforce our terms, or protect the rights, property, or safety of our users or others.
4. Data Security
We implement reasonable security measures to protect your information from unauthorized access, use, or disclosure. However, no method of transmission over the Internet or electronic storage is 100% secure. We strive to use commercially acceptable means to protect your information but cannot guarantee its absolute security.
5. Your Rights
Depending on your location, you may have certain rights regarding your personal information, including:
- Access: You can request access to your personal information that we hold.
- Correction: You can request that we correct or update inaccurate or incomplete information.
- Deletion: You can request that we delete your personal information, subject to certain legal exceptions.
- Opt-Out: You can opt out of receiving marketing communications from us at any time.
6. Data Retention
We retain your personal information, including location data, only for as long as necessary to fulfill the purposes outlined in this policy or as required by law. When we no longer need your information, we will securely delete or anonymize it.
7. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically to stay informed about how we are protecting your information.
8. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:
Thank you for using CareDriven!